Financial Policy

To help avoid confusion and answer questions you might have, our Financial Policy is shown below. We will discuss these matters with you as needed.

Payment:

Payment is required at the time services are rendered unless other arrangements have been made in advance. This includes deductibles, co-payments and co-insurance, when applicable. We accept cash, personal checks, VISA, MasterCard, and Discover. A $25 service fee will be charged for any returned checks and credit card charges require a $10 minimum.

Financial Hardship:

For those patients with extreme financial circumstances, a payment schedule or sliding-scale charge may be arranged. The arrangements must be made prior to any services being provided and approved by the doctor you are seeing. Qualification will be determined on an individual basis and we ask that you initiate new arrangements if your financial situation changes. If you have any questions, or think you might qualify, please let us know.

Insurance:

We bill participating insurance companies as a courtesy to you. This includes Medicare and many other insurance companies. If you are unsure whether your insurance policy covers chiropractic services, we recommend you contact them directly, prior to your initial appointment. We will call to verify your benefits when you come in for your first appointment. We are preferred providers for most of the major insurance companies. If you prefer to pay cash, we offer a “time of service” discount for all services paid in cash.

You are expected to pay your deductible and co-payments at the time of service. We appreciate you staying informed about the status of insurance billing. Please inform us of any problems with billing. In turn, we will keep you informed. If billing is denied by your insurance company, every effort will be made to re-submit the claims in order to receive payment. However, please understand you are responsible for all charges. If you have questions or need assistance, please call our office.

Missed Appointments:

Missed appointments represent a cost to us, to you, and to other patients who could have been seen during the time set aside for you. We request 24 hours notice for all cancellations. We reserve the right to charge the cost of the visit for missed appointments or for cancellations made less than 24 hours in advance. Excessive abuse of scheduled appointments may result in discharge from the clinic. If you need a reminder call the day before your appointment, please let us know in advance and we will do our best to accommodate you.